| Step by Step Payment and Registration Guide

Users can get paper free statement reports using login. If you register online, you will have access to all the information regarding the financing facility by CarMax. CarMax auto finance is a division of CarMax, and it provides financing facilities for its people. Its finance sources accommodate most Credit profiles, and customers can enjoy no-haggle pricing and exceptional customer service. Customers who are enjoying the financing services of services can get the benefits of accessing the online account. For that, you need to register first and then you will view updates regarding your financing statement anytime, anywhere. We will discuss the instructions for the same further in this article, so stay tuned and keep reading.

About CarMax (

CarMax is a United States-based company that is a retailer of used vehicles. This company was founded in September 1993; its headquarters is in Richmond, Virginia, the United States and its parent company is Circuit City. However, CarMax Auto Finance is operated from Kennesaw, Georgia. It is divided into business segments that are CarMax Sales Operations and CarMax Auto Finance. Customers can purchase the vehicles from the CarMax Sales Corporation and get finance from the CarMax Auto Finance Company.

Visit the CarMax online portal to know more about the services and products it offers. This online portal enables its existing customers to access accounts. With the help of this online account, you can set up new inventory alerts, make car payments and manage your finance account. If you already have a MyCarMax account, then you can log in. However, if you don’t, then you can immediately register online. Account Login

Customers who want to access their online accounts can log in using email and password. You must have collected these during the registration at If you haven’t registered yet, then you can’t log in. Users who have registered already can log in easily using the filling steps –

Step 1: Type in the search bar of the browser

Step 2: When you reach the CarMax official portal, look for the login icon in the top right corner of the homepage.

Step 3: Click on that icon, and a drop-down menu will appear.

Step 4: In that menu, you will see “Sign in”. Click on it

Step 5: The page will update with a login box.

Step 6: First, enter your email and after that, enter your password.

Step 7: Now, you can click on the “Sign in” button to proceed with the login.

I hope you find the login process easy. Besides, it requires your email address and a password to log in to the MyCarMax account. New users are requested to register first. Otherwise, you won’t be able to log in. If you don’t know how to register, then you can follow along with the steps we are about to illustrate.

How to register for a MyCarMax Account?

As mentioned earlier, new users need to register first and then access online account. This account will also help customers to make payments. You will have many other benefits once you register online. But to explore them, register online using the steps as follows –

register for mycarmax -

Step 1: Open the browser and search for

Step 2: The official portal will open, and then you can click on the login icon appearing at the top right corner.

Step 3: When the drop-down menu shows up, click on “Register”

Step 4: It will navigate you to the registration page, where you will enter your information.

Step 5: First, enter your First and last name, then Email.

Step 6: After that, create your new password keeping the points mentioned underneath the password row.

Step 7: Now, confirm your password by entering it again.

Step 8: At the end, click on the yellow “Register” button.

There are numerous options for the customers to explore in online account. You can make your car payments and manage a finance account by logging in to your account. When you register, you get to set a new password, and in the place of the username, you will enter your Email. In case you forget your password, then you don’t need to worry. You can reset your password easily.

How to Reset Password for login?

When you register for the account, then you create a new password. This password is essential to login into your account in future. If you can’t remember your password, the only option you have is to reset the password. So, follow the following instructions to reset your MyCarMax login password –

password reset wizard - carmaxauto

Step 1: Start with opening a browser and search for

Step 2: On the official portal of CarMax, click on the login icon appearing on the top.

Step 3: Click on the “Sign in” from the drop-down menu.

Step 4: When you reach the login page, click on the “Forgot Password” appearing right below the “Sign in” button

Step 5: Enter your Email address that is associated with your MyCarMax account.

Step 6: After that, click on “send a link”

A link to reset your login password has been sent. Check your emails and click on the one to reset your MyCarMax. You will see a link in that mail; tap on it to reset your password. I know the process is pretty straightforward, but please enter your information carefully. Otherwise, you won’t be able to proceed smoothly. If you are looking for payment options, then it is briefly illustrated below.

What are the different payment options at

Customers who are availing of the financing services from CarMax auto finance need to make payments quite often. You can visit the official website of CarMax and log in to your account to view your payment details, and then you can make a payment. However, if you don’t know how to make payment then, here are the different payment options available for you –

MoneyGram Express payment service

Customers can make payments through MoneyGram retail agent locations. If you couldn’t find any nearest location of MoneyGram, then call 1-800-MoneyGram to find the nearest location. You need to provide the following things to the clerk –

  • Receive Code “4645”
  • Company Name “CarMax”
  • City “Kennesaw”
  • State “GA”
  • Your Account Number

Provide these details with accuracy to ensure proper posting. This way of making payment may take one full business day. So you are recommended to mail your payment 7-10 days before the due date.

Western Union

Another way of making your payment is through the Western Union location. If you can’t find it, then call (800) 238-5772. Make sure you include your account number to ensure proper posting. Western Union typically receives and posts these payments to your account within one full business day. It may also charge a fee for this service.

Sent Payment by Express Mail or Overnight Delivery

You can send your payment by express mail or overnight delivery to the address written below –

CarMax Auto Finance

Attn: Payoff Department

225 Chastain Meadows Court

Suite 210

Kennesaw, GA 30144

Sent Payment by U.S. Mail

Send your payment by U.S. Mail to:

CarMax Auto Finance

Attn: Payoff Department

P.O. Box 440609

Kennesaw, GA 30160

Frequently Asked Questions (FAQs)

Q.1) How do I view my statements online?

Customers who want to view their statements online can log in to their account. On your user dashboard, you can view your statements anytime, anywhere. All you have to do for that is log in to your account using your email and password.

Q.2) Does offer Financing?

Yes. CarMax is divided into two business segments, and one of them is CarMax Auto Finance. It offers financing through several finance sources. Customers get financing decisions within 20 minutes or less.

Q.3) How do I stop receiving email alerts regarding statements from

Customers can opt for not receiving the email alerts regarding statements. For that, you need to log in to your MyCarMax online account. On your dashboard, select the view statement. You can opt-out of receiving email alerts. But remember, your account status might limit your access to change these preferences.

Q.4) How do I opt out of text messages sent by CarMax Auto Finance?

CarMax may send you free text messages updates regarding the statements. You can easily opt out of this service anytime. For that, leave a message stating “STOP” to 56912. If you want assistance, you can text “HELP” to 56912 or call (800) 925-3612.

Final Words

That was all about login and register. Once you register online, then you get access to your MyCarMax online account. This account helps customers to get updated regarding the statements, benefits and other features. You can make online payments too by logging in to your account. I hope this article was helpful to you. If you are stuck anywhere in between, then you can connect to customer service. You can leave your valuable suggestions in the comment section. It would be nice to hear from readers.

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