There are several options available for the users to Dp and L Bill Pay. Dp & L is a subsidiary of AES Corporation. AES Ohio and DPL sell and generate electricity for a customer base of 500,000 people in the area of West Central Ohio. Customers who avail of its services can pay their Bills using several methods. You can visit the official portal of AES Ohio to know more about the corporation and the benefits it offers. We will discuss the various ways for Dp and L Bill Pay in this article, so stay tuned and keep reading.
DPL is abbreviated from Dayton Power and Light, and it was founded in 1911. It is a subsidiary of AES Corporation. With the help of its subsidiaries, the Dayton Power and Light Company and DPL Energy Resources, it sells and generates electricity for almost 500,000 people. More than 1500 employees have assisted this company as of 2008. However, in 2018 Dp & L aimed to restructure the company, and it announced that it would cut 160 jobs in the second quarter of the fiscal year.
Later in the same year, Dp & L announced that it would invest around $1 million to support the installation of electric vehicle charging stations. It also decided to shut down at least two coal plants that it operates in Southern Ohio. Dp & L has an official portal that is accessible by your Smartphone, tablet, or desktop.
What are the different options for Dp and L Bill Pay?
The AES Ohio official portal gives you various options to pay your Dp & L bills. You have three easy alternatives to pay a bill that are as follows –
Pay by Phone
Yes, Dp and l bill pay can be done using your mobile phone. It requires no additional fee; all you have to do is use your debit card.
Pay using a savings account or check and pay no extra fees.
Call on – 888-978-0827
But if you pay with a credit card, then there are $1.95 service fees. Your credit card must have a $10,000 limit; otherwise, you can’t pay your bill with his credit card.
Call on – 888-978-0828
Pay by Mail
Users who want to pay by mail need to detach the payment stub from their bill and include it with their payment. You can mail your payment to the address mentioned below and allow at least seven days for your payment to be recorded.
P.O. Box 740598
Cincinnati, OH 45274-0598
Pay in Person
If you don’t know or want to pay by mail or phone, you can pay in person. For dp and l bill pay in person, you will need an authorized pay agent. This method of paying bills will charge you $1.50 per payment. So, think about whichever way of paying your dp & l bill is best suited for you and go for it.
How to create a new profile on AES Ohio Portal?
You can learn about the services and workings of this corporation by hovering over to the website. You can get help regarding the issues you are facing by connecting to customer service. Any individual can create an online account and enjoy the advantages of regular updates and making payments online. Follow the steps mentioned below to create your new profile on the AES Ohio portal –
Step 1: Open the browser and search for aes-Ohio.com.
Step 2: If you find the login box on the homepage, that’s good if you don’t click on the “login” button appearing in the top right corner.
Step 3: You will see the page will update with the sign in the gateway.
Step 4: Just below the blue “Sign in” button, you will find “Create a new profile.” Click on it.
Step 5: The webpage will update again, and this time it consists of creating website profile instructions.
Step 6: Now, Enter your AES Ohio Account Number (it is the number appearing on the top right of your AES Ohio Bill) and after that, enter your Billing Zip Code.
Step 7: Right after that, you need to fill in the Captcha code appearing above.
Step 8: Now, you can proceed further to create your profile but first click on the “Next.”
In the end, you will receive a username and password to log in to your account in the future as well. You can write down these credentials to avoid inconvenience.
How to do Dp and L bill pay login?
As mentioned earlier, the Dp and L bill pay has three options. You can choose either of them according to your preference. If you have created your profile earlier and are now confused about logging in to your account, don’t worry. Steps for the same are mentioned below –
Step 1: Search for aes-Ohio.com on the browser.
Step 2: It will take you to the official portal of AES, now click on the “Login” title appearing in the right corner.
Step 3: The page will update with the login instructions.
Step 4: Now, enter your Username and Password there.
Step 5: After that, click on the blue “Sign in” button.
The procedure to do MyAES login is pretty straightforward. All it requires is your Username and password that you had collected when you created your new profile. In case you face any trouble while making your profile and logging in to your account afterward, then you can take help from the customer service or the frequently asked question. See if your types of query or questions are already answered there.
Do I have to pay a fee to pay my dp and l bill?
Yes, there is a small amount you need to pay when you make dp and l bill payment. There are three options for customers that are briefly illustrated earlier. If dp and l bill pay is processed by checking or a savings account, you won’t be charged any fee. But if you pay from your credit card or pay in person, you will pay $1.95 and $1.50, respectively. So, choose your payment method wisely to pay the minimum fee or pay no cost at all.
What to do if I forgot my Dp and L login Credentials?
If you have forgotten your Dp and L login credentials, then you can recover them. For that, you need to follow some instructions. You will need to visit the official website of AES Ohio for that.
Forgot Password – Dp and L Bill Pay
Step 1: Go to the browser and search for aes-Ohio.com.
Step 2: Once you reach the official portal, click on the login button appearing at the top right corner of the screen.
Step 3: It will navigate you to the login page; look for “Forgot Password” there.
Step 4: You will find it just below the “Sign in” button; click on it.
Step 5: The updated page will ask for your information to reset your password.
Step 6: Enter your Username and then your Email Address.
Step 7: After that, click on the “Send”
Please make sure the email address you have given is the same one you have entered during the profile creation because you will get an email with a link in it to reset your password. Now, open the mail and click on the provided link. It will take you to another page to create your new password and then confirm it by re-entering. Finally, you can check it by logging in to your account using your new password.
Forgot Username – Dp and L Bill Pay
Step 1: Just like before, search for aes-Ohio.com on any of your devices’ browsers.
Step 2: On the homepage of the official website, you will see “login” appearing on the right side. Click on it to proceed.
Step 3: The page will update with the login instructions; you need to click on the “Forgot Username”
Step 4: The page will update again and present you with further instructions to retrieve your Username.
Step 5: Enter your Email address to get the instructions to retrieve your AES Ohio login Username.
Step 6: Now, you need to click on the “Send” button.
Just after that, you can check your email; you will receive an email regarding further instructions to recover your username. I hope these steps aren’t too confusing and you’ve successfully changed your username and your password. However, if you find yourself stuck in the process, you can connect to the help desk and explain your query.
Contact customer service
Users are requested to take a look at the Frequently Asked Questions section first. Because sometimes your query can be seen already listed and answered there. In case it isn’t, then you can contact the customer service using the following details.
Business Customers: 800-253-5801
Residential Customers: 937-331-3900 or 800-433-8500
Frequently Asked Question (FAQs)
Q.1) Can I pay Dp and l Bill online?
Yes, you can do the Dp and l Bill payment online using your credit card, debit card, or Bank account. But you might be charged the $1.95 service fee. You can scroll back up to know more about the other dp and l bill pay options.
Q.2) Is Dp and L bill pay possible without having an online account?
Yes, it is possible to pay Dp and l bills without even having an online account. But for that, you will require the KUBRAB EZ-Pay.
Q.3) Can I get the reimbursement as I’m experiencing the losses and damages due to the power outage?
No, Dayton Power and Light give reimbursement if the customer is facing damages and losses due to a power outage. However, you can contact your insurance company and see if they cover any of such damages.
Q.4) What should I do as there is a downed power line in my neighborhood?
If you find a downed power line, then you are advised to keep away from it. It would be best if you were at least 30 feet away to ensure your safety from a damaged power line. You can call 911 or 077-4OUTAGE immediately to report the downed power line.
That was all about the Dp and l bill pay and AES Ohio. You can create your profile easily on the official portal of AES, Ohio. We have mentioned the instructions regarding the profile creation, bill payment, login, and reset credentials here. However, if you face any queries or questions, feel free to connect with customer service immediately. On the other hand, if you have any suggestive words, leave them in the comment section, as it would be great to hear from our readers.