LUS bill pay

Lus Bill Pay account Login and Payment Guide

Lus Bill pay consists of several methods for users to pay their bills. If you are a consumer of Lafayette Utility Services, then you can register online and pay the bill within minutes. Existing users can log in to their accounts and access the information available there. LUS has provided water and electricity services in the Lafayette community for more than a century. Customers can pay bills using flexible payment plans along with multiple methods. If you want to pay online, then you may log in to your respective accounts. However, if you don’t know how to log in to the Lus bill pay account, then keep reading.

About Lafayette Utilities System

Lafayette Utilities System was founded more than a hundred years before. This company improves the quality of life of Lafayette residents. It is known as the largest department of Lafayette Consolidated Government, which employs more than 460 people. This publicly owned company provides high quality, competitively priced services that exceed customer expectations and contribute to the consolidated Government to support other communities’ requirements.

How to do Lus Bill Pay login?

Lus Bill’s pay login process requires its Username and password. Before logging in to your account, make sure you have a perfectly working device with an active internet connection. It will help you to avoid unnecessary chaos. You can follow the following steps to do Lus Bill pay login –

login lus pay

Step 1: Open the browser and search for

Step 2: It will navigate you to the official portal of Lafayette Utilities System.

Step 3: Find “My Account” and click on it. It must be appearing at the top left.

Step 4: It will take you directly to the login page, where you need to enter your credentials.

Step 5: Enter your Username and your password to proceed.

Step 6: After that, click on the “Login” button

The login process is short and straightforward. You won’t get stuck in between. Nevertheless, if you did face any trouble during login, then you can connect with customer service. Remember, login is only possible if you have already registered yourself online. Otherwise, you won’t be able to log in and access your payment status online.

Where to pay my lus bill?

Lus bill pay offers multiple payment methods for the convenience of its customers. You can go for what seems easy, time savings, and hassle-free. If you are also confused about which way you should use, read the brief description of each payment method.

Pay Online

Paying online has become one of the easiest and time-saving methods. There is no doubt people choose it over any other method. It’s not only effortless, but it just takes a few minutes. You can pay your lus bill anytime using an online method. For this, you may require your debit card/credit card or e-check anytime during the day. But remember, you will need to log in to your lus bill pay online account first. If you don’t have an account, then register now using the instructions illustrated in this article.

Pay by Mail

If you consider paying your bill by Mail, you can send your payment through a convenient return envelope included with your bill. But please keep in mind the following things when you mail your payment:

  • Make sure you include a payment stub (the bottom portion of your bill) with your payment.
  • You are not supposed to send cash.
  • Customers must include their Lus Account number on check or money order.
  • Don’t fold, staple, or paper clip your payment stub to your payment
  • Do not forget to sign your check.

When all of these things are confirmed, then you can mail your it to the address mentioned below:

Lafayette Utilities System customer service

P.O. Box 4024-C

Lafayette, Louisiana 70502

Pay in Person

Customers can pay their lus bill in person. For that, they can visit any of the two customer Service Centers in Lafayette.

  1. 2701 Moss St.
  2. 1875 W. Pinhook Rd., Suite B

Opening Hours: 8 am to 5 pm, Monday-Friday (excluding holidays)

Pay by Phone

Customers can call (337) 291-8280 to pay their bill by debit or credit card 24/7. Payment details will update your account in real-time.

What if I don’t have a Lus bill pay online account?

New users need to register first online; only then can they access their online accounts. Suppose you don’t have a Lus online account, then you need to make one. That is possible with the registration process. You can create your online account following the steps mentioned here –

Step 1: Open the browser and search for

Step 2: When you reach the official website of LUS, then click on the “My Account,” it appears at the top of the homepage.

Step 3: You will navigate to the login page instantly.

Step 4: Just before the “login” button, you will see the “Sign up” title. Click on it.

Step 5: It will take you to the registration page.

Step 6: Enter the details to create your Lus bill pay online account.

At the end of the registration process, you will have a username and password. These credentials will help you to do the login in the future. Users can make the online payment using their online account, update the personal information, and view payment history. If you are stuck somewhere during the process, then connect with customer service to resolve your issue.

How to contact the Customer service of Lus?

To report outages, downed lines/poles, or other emergencies, you can call on (337) 291-9200. This number is only for emergencies. Customers can call (337) 291-8280 for non-emergency or customer service assistance. They can visit the nearest Lus location or use the email option to connect with the help desk.

Final Words

That was all about the Lus bill pay login, payment options, and registrations. Customers who can’t log in or do registration can contact customer service. I hope you like this article. If you have any suggestive words for us, you can leave your valuable suggestions in the comments. It would be nice to hear from you.

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